Receive notifications about outages, payment due dates, service visits, savings tips or other helpful topics. Sign up under Profile & Alerts in your online account.
Alerts are sent by your choice of text, email or phone. Learn more at Frequently asked questions 关于 alerts.
Receive updates on outages affecting your service. We'll let you know when crews are on their way, the estimated restoration time and when power is restored.
Receive an alert if your monthly bill amount is projected to exceed the amount you specified.
Receive an alert when you’re at risk of incurring the High Usage Surcharge, so you can take immediate steps to reduce energy usage and avoid this surcharge.
Signed up for SmartRate™ savings? We’ll let you know when a SmartDay™ is coming up.
Sign up to receive an alert when your bill is coming due or find out the status of a payment.
If you’re enrolled in a payment plan, receive alerts about when your payments are due.
Sign up to receive reminders about scheduled PG&E appointments and service visits.
Sign up for cost-savings tips and information about new PG&E programs.
Set your preferences for receiving mandatory notices about your service.
Choose to receive your energy statement by email. You can always access past bills online.